Booking:

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• Responsible orderer must be of legal age. ( 18 years )

• The guest order via online booking, email, or telephone.

• A written booking is binding on both parts.

• The booking is considered completed when it has been confirmed in writing by     Sognefjord Ferie.

• Reservations are not covered by the Cancellation Act, cf. section 19, paragraph 22.

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Arrival / departure:

 

•  The cabin / apartment is at the guest's disposal from 16:00 day of arrival. Prior arrival must be arranged.

•  Check out by noon 12:00 departure day. It must be agreed upon for a later check-out.

• Upon arrival, the guest must pay for the stay in accordance with the agreement.

• On arrival later than kl.18:00, the guest must inform Sognefjord Ferie.

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Cancellation and no-show:

 

For stays over 7 days:

• The guest has booked a long time in advance and a deposit of approx. 20% is payed.

• If cancellation is within 6 months before arrival, the deposit will be refunded.

• If cancellation is less than 6 months prior to arrival, the deposit will not be refunded.

• Full rental price will be charged within 1 month before arrival. If cancellation after this date, the guest must pay 100% of the stay.

 

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For stays of 6 days or less:

• Sognefjord Ferie charges 100% of the stay at the time of booking.

•  The guest is free to change / cancel up to 7 days prior to arrival and will get 100% refunded.

•  If cancellation later than 7 days before, 50% of the stay will be refunded.

•  If cancellation later than 3 days before arrival there is no refund.

•  In case of no show there is no refund.

•  Changes and cancellations must be notified in writing to Sognefjord Ferie to be valid.

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In case of illness, the stay is paid by the guest, unless change/ cancellation occurs within the aforementioned deadlines.