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Bookings and cancellations


  • Responsible orderer must be of legal age ( 18 years )

  • The guest order via online booking, email, or telephone.

  • A written booking is binding on both parts.

  • The booking is considered completed when it has been confirmed in writing by Sognefjord Ferie.

  • Reservations are not covered by the Cancellation Act, cf. section 19, paragraph 22.

Arrival / departure:


  • The cabin / apartment is at the guest's disposal from 16:00 day of arrival. Prior arrival must be arranged.

  • Check out by noon 12:00 departure day. It must be agreed upon for a later check-out.

  • Upon arrival, the guest must pay for the stay in accordance with the agreement.

  • On arrival later than kl.18:00, the guest must inform Sognefjord Ferie.

  • Guests must make sure to buy groceries and other supplies before arrival. The nearby stores have short opening hours.


Cancellation and no-show:


For stays over 7 days:

  • The guest has booked a long time in advance and a deposit of approx 20% is payed.

  • If cancellation occurs within 6 months prior to arrival the deposit, minus fees, will be refunded..

  • If cancellation is less than 6 months prior to arrival, the deposit will not be refunded.

  • Full rental price will be charged within 1 month before arrival. If cancellation after this date, the guest must pay 100% of the stay.


For stays of 6 days or less:

  • Sognefjord Ferie charges 100% of the stay at the time of booking.

  •  The guest is free to change/ cancel up to 7 days prior to arrival and will get refunded, ,minus fees.

  •  If cancellation later than 7 days before, 50% of the stay will be refunded.

  •  If cancellation later than 3 days before arrival there is no refund.

  •  In case of no show there is no refund.

  •  Changes and cancellations must be notified in writing to Sognefjord Ferie to be valid.

In case of illness, the stay is paid by the guest, unless change/ cancellation occurs within the aforementioned deadlines.

The guest is responsible for having valid travel insurance in case of cancellation according to the applicable deadlines.

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